The only SNUGIT AI agent that simplifies Data and Payment integration

The AI-driven customer service platform for commerce, merging human empathy with AI to handle over 90% of daily inquiries and resolve issues 98% faster.

Introducing SNUGIT

The only CX AI agent engineered to deliver a human-quality CX experience that listens, acts and cares.


With Serius 1 managing your support, scale effortlessly and empower your team to focus on high-value work.

Combine AI with seamless integrations for immediate support and stronger customer value.

Empower your customer service with a platform that listens, acts, and cares—powered by Conversational AI, seamless integrations, and personalization through Generative AI.



Maximize Conversions

Through Conversions

Turn every interaction into an opportunity with AI-powered conversations that drive conversions and boost sales.

90%

Handles daily customer

98%

Faster resolution time

100%

Customer happiness

20%

Higher average order value

Tailored for Business Growth

01

Seamless Integration

Connect apps like Shopify for real-time data sync and a unified customer view across platforms.

02

Smart Recognition

Analyze customer images instantly—interpret screenshots, identify damaged products, and classify issues for faster resolutions.

03

Suggest, refunds, returns and exchanges

Guide customers through buying, offering personalized product suggestions, and completing transactions in chat.

04

Order Tracking Real-Time Updates

Provide customers with real-time order tracking and shipping status, ensuring transparency and reducing support queries.



One Platform, Endless Integration Possibilities


SnugIt seamlessly connects with tools like Slack, Gmail, and more—centralizing all your communication channels into one platform. Streamline interactions, automate workflows, and keep your team in sync, all from a single, unified interface.



Train your AI Agent with multiple sources


Serius 1 explores your historical customer tickets, products data, customer data, and customer’s order data to gain valuable insights about your business.


Empower Your Business for Growth with Snugit Serius 1



AI-Generated Sales

Okay, but can your AI Agent sell?

Yes, our AI agent Serius 1 is crafted to streamline sales, so you can relax and enjoy the ROI boost without lifting a finger.

Snugit is the only complete AI-first customer service platform


Serius 1 AI Agent

Serius 1, the heart of Snugit's AI—offering real-time solutions and personalized care to make every customer feel valued.

Tickets

Streamline support with Snugit's Tickets—organize, track, and resolve customer issues efficiently, ensuring no query goes unanswered.

AI Insights

Snugit AI Insights tracks every interaction, from agents and staff to customer behavior, giving you the metrics that matter for continuous growth and success.

Apps & Integrations

Access order details, monitor packages, and effortlessly share information with customers through our seamless integrations.

Inbox

All your conversations in one place—Snugit's Inbox lets you manage messages from every channel effortlessly, ensuring you never miss a customer interaction.

Omnichannel

One platform, endless connections—Snugit's Omnichannel feature ensures every conversation flows seamlessly, no matter where it starts or ends.

Ready to get started?